State Farm® Insurance Agent Chris Schultheis

"Erin, Thank you for taking the time to share your feedback. We genuinely value all customer input, as it helps us improve our services. I’m sorry to hear about your experience and the frustration it has caused you. We strive to communicate clearly and effectively with our clients, and it’s disappointing to learn that we fell short in your case. Regarding the timing of your policy cancellation and the subsequent payment, we understand that switching insurance providers can be a complex process. Typically, our Auto Pay system is set up to withdraw payments based on the existing policy terms, and we encourage our clients to provide us with notice whenever possible to avoid any confusion. We would appreciate the opportunity to discuss this matter further and clarify any misunderstandings. Please feel free to reach out to our office at your earliest convenience. Your satisfaction is important to us, and we want to ensure that we address your concerns directly. Best regards, Chris "

"Thank you for your loyalty, Heather! We appreciate your business and look forward to serving your insurance needs for years to come. "

"We're so happy to be of assistance, Lisa. We're most certainly here for you during your time in need and we're grateful for your wonderful feedback. Please don't hesitate to reach out to us if we can help with anything else. Thank You again! "

"So glad to have you with us, Zach! Thanks for the terrific review. I’m pleased that Caitlin was able to effectively help you with your auto and homeowners insurance with us. If you have any other questions or concerns, please don’t hesitate to reach out. We’re here to help! "

"We’re so glad to be of assistance, Caroline! Caitlin is a terrific team member and I’m glad she took the time to provide you with the great service you deserve. We do certainly love saving money for our valued customers! Give us a call if we can assist you further with your insurance needs. "

"We’re so glad to be of assistance! Caitlin is a tremendous asset to our State Farm team – She's second to none when it comes to customer service! Please let us know if you have any other questions or concerns about your insurance and we’d be more than happy to help! Thanks again for the great review. "

"Thanks for the terrific review, Devon! We’re so glad to have you with our State Farm team. If you have any questions about your Renters Insurance policy, please give us a call! We’re always happy to help. Thanks again! "

"We certainly do love saving money for our Good Neighbors, Rachael! Thank you so much for your terrific review. Please let us know if we can be of further assistance and we look forward to speaking with you again soon! "

"Thank you so much for your kind review and thoughtful feedback, Lucy! We’re very grateful for your business and look forward to serving your insurance needs for years to come! Beth is a brilliant team member – we’re lucky to have her. Please give us a call or stop by if we can help with anything else! "

"Thank you for the outstanding review, Michelle! I’ll be certain to pass on your kind feedback to Caitlin. We always strive to provide a terrific customer experience during every interaction. Give us a call if you have any questions about your insurance – we’re always here to help! "

"We’re so glad to be of service, Amy! Thank you for taking the time to give us valuable feedback. I’m sure Caitlin will be very pleased to hear this! If you have any other questions or need additional assistance with your insurance, don’t hesitate to reach out to us. We’re happy to help. "

": You can always count on our State Farm office to be there for you in your time of need, Sheradan! Thank you for leaving us such a nice review and sharing your experience. We’re glad to be of service and look forward to speaking with you again soon! "

"Thank you for your kind and thoughtful review, Jackie! We’re so glad to have earned and kept your business over the years. We sincerely appreciate it. Let us know if you have any other questions about your insurance and we’re always happy to help. Thanks again! "

"We’re here to make the insurance process as easy and informative as possible, Dana! Thank you for taking the time to leave us a terrific review. We sincerely appreciate it!"

"We’re so glad you feel that way, Mandee! Thank you for the tremendous review. I’m sure Beth will be very pleased about your feedback. We value our customers and pledge our commitment to their insurance needs. Please let us know if we can be of any further assistance and thanks again! "

"I'm very pleased to read that, Jeffrey! State Farm's focus is on service and transparency. I'm glad we delivered both! If you have any questions about your insurance, don't hesitate to give us a call."

"Beth is indeed terrific, Gregory! Thank you for the wonderful review. We sincerely appreciate your feedback and we look forward to chatting with you again soon."

"We certainly do try to live up to our moniker of “Like a Good Neighbor”! I’m thrilled that you’ve had a positive experience with our State Farm office, Neil. Thank you for taking the time to leave us a review. Please let us know if you have any other questions and we’re happy to assist. "

"I’m very glad that you had a quality experience with her, Alexander! Thank you for taking the time to leave us a terrific review. We look forward to working with you now, and into the future!"

"You’re right, Rose. We do genuinely care about every single one of our Good Neighbors. I appreciate your wonderful review and we look forward to continuing to provide you with excellent service for all your insurance needs. Let us know if we can do anything else for you and thanks again! "

"You deserve nothing but the best when it comes to customer service, Rebecca! We thank you for your business and look forward to assisting you with your insurance needs for years to come!"

"Thank you for your feedback, Warren. We’re very glad to have earned your business. You can count on our State Farm team to be there for you when you have questions or concerns. We certainly love saving our Good Neighbors money! Please let us know if you have any questions about your Auto or Homeowners Insurance with us and we’re happy to help."